Last updated: September 2026
This policy explains what data Vink collects, how it is used, and the choices you have. Vink is an AI sales assistant on WhatsApp, and it only works if you trust it with the sales information you share.
Messages and voice notes you send to Vink, including their transcriptions; the CRM records and notes you ask Vink to read or update; your email address and basic profile details when you join the waitlist or beta; and technical information such as your WhatsApp number and service usage data.
We use your data to transcribe and understand your instructions, update your CRM, answer your questions, send reminders, and improve the Service. We do not sell your personal data to third parties.
Your messages are processed by automated transcription and language models to generate CRM updates and replies. Transcription quality varies, so review important updates before relying on them.
Vink operates over WhatsApp and connects to the CRM systems you authorize. Your data may be processed by these providers under their own terms and privacy policies. We only send them the data needed to perform the actions you request.
We keep your chat history and transcriptions only as long as needed to provide the Service and for a limited backup period. You can request deletion of your data at any time by contacting hello@vink.ai.
We use encryption in transit and at rest, and restrict access to your data to the personnel who need it to operate the Service. No system is perfectly secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights to access, correct, export, or delete your personal data. To exercise any of them, contact hello@vink.ai.
Privacy questions or requests? Reach us at hello@vink.ai.